CommScope RUCKUS Community Forums

Thanks for your help but i am not a software engineer and this is way above my level of knowledge.  I will just buy another system and install. Sandra

Good day,the usb to Ethernet adapter is scheduled for delivery today and can then proceed. sandra

I am unable to locate a a USB to Ethernet adapter so have had to order one. It’s going to be a few days for delivery. Will update you once I receive the adapter. Sincerely, Sandra

Good morning,Thank you for your inquiry. I am hoping to attempt the software recovery process either this afternoon (Friday) or tomorrow morning. Sandra

Yes, I have tried the hard reset multiple times. I will have to purchase the adapter, and I’m not clear on why this unit which has a lifetime warranty cannot simply be replaced by Ruckus. Thank you,Sandra