RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
09-08-2024 08:36 AM
Had a power outage last night and ruckus is not powering up. Have already done a power cycle. Please help.
09-13-2024 06:48 AM
Hi @Sandav
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
09-13-2024 07:40 AM
Good morning,
Thank you for your inquiry. I am hoping to attempt the software recovery process either this afternoon (Friday) or tomorrow morning.
Sandra
09-13-2024 07:54 AM
Hi @Sandav
I hope you are doing well.
Thank you for your response and the update.
Please keep me informed about progress to proceed further.
Thank you once again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
09-16-2024 05:55 AM
Hi @Sandav
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
09-16-2024 06:17 AM
I am unable to locate a a USB to Ethernet adapter so have had to order one. It’s going to be a few days for delivery. Will update you once I receive the adapter.
Sincerely, Sandra
