Also, what is the proper or safest way to disconnect the lines including the power and reconnect them? Thank you 

Thank you for this information. what does it mean if port #1 only has orange light but port #3 next to it has green lights? Thanks

Hello Sofia. Thank you very much for your help. Now the ceiling unit has powered up. But I still don’t have the doorbell working. Is there specific port for the doorbell that missed when I disconnected them from old and connected to the new Ruckus Sw...

Hi Jayavidhya,My daughter Dar, was able to follow the step you told is to do byt what is next? We are also unable to upload the pictures of what we did…"in line power detail" 

Hello Jayavidhya,I haven’t heard back from you!