08-18-2023 09:10 AM
My Smart home system is not working such as no doorbell (ring) but Ruckus unit has green lights. I need help please. thank you
08-20-2023 04:52 PM
This one is a clear picture of lights in the unit.
08-21-2023 08:13 PM
Hello Jayavidhya,
I haven’t heard back from you!
08-22-2023 06:03 AM
Hi @Ariel2023
Sorry for the inconvenience.
As you mentioned that on your ICX-7150-C12P Switch, the SYST and PWR lights are steady green, which means the lights are in a normal state.
Since the switch is in the normal state you can take Console access to the switch in order to verify, if the switch is able to transfer the power to PoE devices via 12 ports.
To check this, first, we have to get access to the switch, and there are Two ways to get access to the switch.
I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find my Ruckus “Devices IP address” using free applications:
Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”
How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":
If you can access the Command line should look like this:
ICX7150-C12 Router>
enable
Show version
Show inline power
Show inline power detail
How to console in the ICX-7150-C12P
Once you are logged in to the ICX-7150-C12P please follow up the same steps that are on point '2'
Please let me know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
10-07-2023 03:10 PM
We've followed the steps and here's the result. Please advise what the next steps are. Thank you!
Ports Admin-On: 12
Ports Admin-Off: 0
Ports Oper-On: 1
Ports Oper-Off: 11
Ports Off-Denied: 0
Ports Off-No-PD: 10
Ports Off-Fault: 1
10-09-2023 01:14 PM
Hi @Ariel2023
Thanks for your response.
Please try to login to the RUCKUS account before uploading the images and try again.
Here is where you can upload the image/photo :
you can also drag it to the chat.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community