CommScope RUCKUS Community Forums

danalbre · 05-20-2023

On my mobile unleashed app, one of my two aps is shown as offline, but both of the physical aps have all green lights. Is this some error specific to the app?

danalbre · 05-20-2023

Hello,I'm trying to access my ICX7150 switch to fix the coding error and spotty internet that I've seen in several posts, but I'm having difficulty remotely accessing the switch. I identified the IP address via one of the posted solutions (advanced I...

danalbre · 06-08-2023

Hi Imran,That appears to have done the trick. I disabled passthrough, factory reset the AP once again, and now both of my APs are showing up on the Unleashed app. Thanks for the help!

danalbre · 06-08-2023

Hi Imran,It's the same as before. I unplugged the working AP, factory reset the second, made sure the network was up and running and then plugged the first back in to a different port - it went into the not connected mode (slow blinking CTL light). I...

danalbre · 06-07-2023

Thanks Imran,I did as you suggested, performing a factory reset on the AP that was just updated to the newest version. I ensured that the network was up and running on the AP before plugging the second AP port back into the Switch. However, after plu...

danalbre · 06-07-2023

Some progress! Yes, the APs were operating on different Unleashed versions - I'm not sure how one was updated and the other not. I went ahead and updated the one not on the latest version and rebooted it. This worked, but afterwards the power light o...

danalbre · 06-06-2023

Hi Imran,I'm still running into issues here. I factory reset the AP I wanted to be master and ensured that DHCP was selected when I set up the network again. I double-checked via my router that it was a DHCP connection and then connected the other AP...

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Unleashed app shows ap as offline but lights are on

Difficulty remotely accessing Switch

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Re: Unleashed app shows ap as offline but lights are on

Re: Unleashed app shows ap as offline but lights are on