CommScope RUCKUS Community Forums

JaredEW · 01-24-2023

HelloMy master WAP on the first floor of my home has power, but no connection. I’ve attempted a couple of troubleshooting activities;disconnect and reconnect from/to splitterconnect to different port on splitter quick press reset button on WAPensure ...

JaredEW · 02-08-2023

I’m not sure if my previous response was clear or not, so let me clarify. I understand no IP address is being sent, again, all of my other WAPs have an IP address and are working with no issues. Only 1 unit has an issue. The router and switch are fun...

JaredEW · 02-07-2023

Hello,No errors were shown on my screen when I attempted the process flow shared prior. I’m not sure why the 1 WAP is not getting an IP address. For the other steps you’ve mentioned, I’ve tried these before. I’ve swapped cables to the port on the swi...

JaredEW · 02-06-2023

Hello,This also did not resolve my issue. I’ve confirmed the other 3 devices are receiving an IP address, so I’m not sure why only one WAP is not. Would it be possible to hav an advisor visit my home to diagnose? Thanks

JaredEW · 01-25-2023

Hello,On the functioning WAPs, the lights for PWR, CTR, 2.4 and 5G are all illuminating. On the one WAP with no function, the PWR is flashing and the CTR is static, no other lights are illuminated. I’ve attached some images. The one is of a working ...

JaredEW · 01-25-2023

Hello,The switch has power and all other connected devices (WAPs) have power and connection. All of my other wireless devices have power and connection. They’re working fine. Only the single WAP does not have a connection to the switch, it however, ...

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Master WAP has Power, but no Connection

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Re: Master WAP has Power, but no Connection

Re: Master WAP has Power, but no Connection