CommScope RUCKUS Community Forums

Ajith_VS · 04-14-2023

Summary:In this community article, we will look at the steps involved in setting up Guest Portal authentication via Social Media Login, in this case via Microsoft. Test Environment:SmartZone/Virtual SmartZone [Essentials/High-Scale] (Controller), ver...

Ajith_VS · 07-19-2023

Hi @Charlz2023 Please utilize the Client Connection Troubleshooting feature in SmartZone GUI to investigate the reason for the disconnection. For detailed guidance, you can refer to the YouTube video link provided by RUCKUS Network Education in the f...

Ajith_VS · 07-19-2023

Hi @jhernandez It would be necessary to collect packet captures on the Switch port to verify if the AP is actually sending a DHCP discover. If you do not see DHCP discover in the packet capture, it is likely that the AP is faulty.Regards,Ajith

Ajith_VS · 03-14-2023

Hi @QDoan ,Please try to access SZ100 using console cable and check if you can login or noticing any abnormal errors in the Console screen. Regards,Ajith

Ajith_VS · 03-08-2023

Hi @serge What is the AP model and Controller Model?Please try the following test to verify if there any compatibility issue with AP model or AP firmware version:1) Create a new Zone. Make sure the AP firmware version applied to this Zone is supporte...

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Setting up Guest WLAN Portal using Microsoft Social Media Login on SmartZone

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