RUCKUS ZoneDirector (ZD)

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ZoneDirector

With simplicity and ease of use in mind, the RUCKUS ZoneDirector is purpose-built to address the gap between standalone, feature-deficient access points (APs) that must be individually managed and the costly, complex high-end enterprise systems that are overkill for most small business environments.

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Support reps still using support-case@commscope.com and losing email responses

Ok, this is driving me a little crazy but I've had several support cases open where Ruckus support reps are emailing me from "support-case@commscope.com" and when replying to this address it doesn't get attached to my cases or get to the actual suppo...

Zonedirector 1200 becomes unresponsive after a few hours

We just installed a ZoneDirector 1200 and everything was working great. After a few hours I went to check on it and the web page doesn't load and pings say it's unreachable. If I power it off and on again it comes back, but after a few hours I lose i...

ZD1200 Redundancy of Controller - License requirement for Redundant ZD

I have a Ruckus ZD1200 with 60APs license, I need to get another ZD as Redundancy for controller. It will be in Active and Standby ModeDo I need to just purchase ZD with default AP license or Need to purchase ZD with 60 APs license ?? . What else...

Enable Smart Roam with space in name

I'm trying to enable smart roam on a zone director. I can get to the step of ruckus(config)#wlan and can't get pass that command. I have a space in the wlan name. "Main Floor" If I don't have a space in the name I'm able to enable the SmartRoam f...

Can't get Zone Director 1200 to upgrade from 9.13.3.0 build 41 to later firmware to support t310 series APs

Been trying to upgrade the firmware so it can support later T310 series APs as they are not showing on Monitor>Access points to connect them to the Zone director but it just seems to be stuck on uploading no matter how long i wait.

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