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Ruckus R510 CLI can't enter PRIVILEGED mode

New Contributor

Just new to this kind of setup so please please bear with me 🙂

I can't somehow enter privileged mode when remoting via ssh. After logging in, instead of being started on limited mode ( ex. ruckus> ). It starts of with rkscli: typing in enable only shows command is not recognized: enable.

Is there something I need to tick off for the prompt to let me enter privileged mode?

Thank you very much in advance!


RUCKUS Team Member
Hi James,

ruckus> is shown in the Controller CLI or the Unleashed master CLI.
rkscli: means that the device is in normal AP prompt.

What is the software version of the AP.
Try with the command "get version" to check the AP software version.

RUCKUS Team Member
If the AP is running on 200.x version, then you can get the "ruckus>" mode if the AP is Master.
If not then it will be on "rkscli:" mode.

If the AP is on any other version apart from 200.x version, then it will be on "rkscli:" mode.

New Contributor II
Hi James, Just an example

Standalone Mode/Controller managed Mode
** Ruckus R710 Multimedia Hotzone Wireless AP: xxxxxxxxxxxx

rkscli: get version
Ruckus R710 Multimedia Hotzone Wireless AP

Unleashed Mode:
Welcome to Ruckus Unleashed Network Command Line Interface
ruckus> en
ruckus# show sysinfo
System Overview:
  Name= ruckus
  IP Address= x.x.x.x
  MAC Address= ff:ff:ff:ff:ff:ff
  Uptime= 1d 18h 23m
  Model= R710
  Licensed APs= 50
  Serial Number= xxxxxxxxxxxx
  Version= build 339.

This link should help you:


Community Admin
Community Admin
Hi James,

Is your AP already configured and running on Unleashed? If yes, try below

- SSH into the any AP in the network (Since you posted this query under Unleashed product, I am assuming you have a working Unleashed setup with one or more APs).
- Now run the command "get election"
- Above command will give you a list of all APs connected to Unleashed network with all the other information about the APs (MAC add, IP, firmware ver, current role, etc). Try to find-out master AP (master AP acts as controller in Unleashed and will be labeled as 'master' in get election output)
- Now check the IP address of master AP from the same output (get election output).
- SSH into the master and this time when you will login, you will see 'ruckus>' prompt
- To go to enable mode, run 'enable' and to move to AP mode for master AP, run 'ap-mode'


Syamantak Omer

Syamantak Omer | Sr.Staff TSE | CWNA | CCNA | RASZA | RICXI