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Virtual Smartzone 5.2.1 Cannot Detect clients

aprianto_aprian
New Contributor

I have an issue on vsz 5.2.1 cannot detect clients even the clients already connect , the AP using R320.

Could you please help this issue

 

aprianto_aprian_0-1659511976173.png

thks so much

1 ACCEPTED SOLUTION

Vineet_nejwala
Moderator
Moderator

Hi @aprianto_aprian 

There is a known issue on 5.2.1 regarding the client visibility. Can you open a Ruckus case to get the ksp available for 5.2.1 code and to validate if any conflict with any applied ksp (if any on your system)  or alternatively you can upgrade to 5.2.2 which has fix encoded.

Best Regards

Vineet

View solution in original post

1 REPLY 1

Vineet_nejwala
Moderator
Moderator

Hi @aprianto_aprian 

There is a known issue on 5.2.1 regarding the client visibility. Can you open a Ruckus case to get the ksp available for 5.2.1 code and to validate if any conflict with any applied ksp (if any on your system)  or alternatively you can upgrade to 5.2.2 which has fix encoded.

Best Regards

Vineet