08-31-2023 02:45 AM
Virtual SmartZoneHigh version 6.1.1.0.1274
Currently, we see that using the SMS server interface must be a Twilio SMS server
What should I do to inquire about usage within China?
thank you
Solved! Go to Solution.
09-05-2023 05:20 AM
Hi Team,
Yes, our Ruckus products still use the Twilio SMS server for external SMS gateway services to distribute guest pass credentials.
Conversely, we could see that Twilio doesn't guarantee a high-quality customer experience for SMS messages to China mobile users.
Shared on the Twilio article for China SMS:
https://support.twilio.com/hc/en-us/articles/360016612253-China-SMS-Template-Pre-approval-Requests
Use Case Vetting for Verify Messages to China:
Due to this restriction from our SMS gateway services, we also don't currently support External SMS services in China.
Regards,
Syed
09-05-2023 05:20 AM
Hi Team,
Yes, our Ruckus products still use the Twilio SMS server for external SMS gateway services to distribute guest pass credentials.
Conversely, we could see that Twilio doesn't guarantee a high-quality customer experience for SMS messages to China mobile users.
Shared on the Twilio article for China SMS:
https://support.twilio.com/hc/en-us/articles/360016612253-China-SMS-Template-Pre-approval-Requests
Use Case Vetting for Verify Messages to China:
Due to this restriction from our SMS gateway services, we also don't currently support External SMS services in China.
Regards,
Syed
09-05-2023 06:49 PM
For further consultation, the URL for generating guest passes is: https://wireless.zhubajie.la/guestpass Can we change it to our own URL? If possible, can I add my own SMS interface?
The custom output of the guest pass can be modified. Is this only for obtaining authentication and account password?