05-24-2022 09:00 AM
Hi!
I have a problem while I tried to upgrade my vSZ. After upload the firmware, vSZ show me a windows with the next message:
The current system cannot be upgraded. Reaseon: Following controller dont have a valid supoort license.
In fact, the license is ok but the problem is that the vSZ do not have access to Internet to validate again the license. Thus, I cant upgrade the vSZ since 3.4.2 to 3.6.2. Is there any alternative to upgrade firmware? Maybe for ssh, putty, etc...
Thank!
Solved! Go to Solution.
05-24-2022 09:05 AM
You can try via vSZ CLI using FTP . FYR below article explaining the process and steps :
https://support-preprod.ruckuswireless.com/articles/000010458
Bets Regards
Vineet
05-24-2022 09:29 AM
If you have valid support license(s) you can contact Ruckus support to assist.