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I have enough licenses but do not connect more than 102 access points

jose_manuel_rod
New Contributor II

‎07-08-2019 11:20 PM

We have the VSZ-HS with about 500aps, since last Friday after a restart due to a maintenance on the machine that houses the instance the system has stopped working properly.

I do not know why strange reason only gives me access to 102 access points, I have around 500 ap-capacity licenses but only the first 102 are connected. I do not know what else to do, from liman I have deleted / added the licenses again, I have synchronized and not I know what else to do.
Also in tried to update the VSZ with some patches of the download center but it tells me that I need license for the upgrades, it seems incredible that I need a license to be able to update.
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17 REPLIES 17

jose_manuel_rod
New Contributor II
In response to abilashpr

‎07-09-2019 10:49 PM

Hi Abi, thanks for your help
We have checked the events in vsz but we did not find anything anomalous, only the normal signal alerts that generate the 102 aps that are connected correctly.

I have connected to an access point to get the syslog and share it. As it takes many hours without being able to connect to the vsz I have repeated the configuration process doing the command: set scg ip. This is the log that I extract right after that moment.

Jul 10 05:41:09 AP21B user.err syslog: Failed to get SCG IP
Jul 10 05:41:11 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:11 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:13 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:13 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:14 AP21B user.err MsgDist[400]: MD try connection towards SCG-MD 
Jul 10 05:41:14 AP21B user.err MsgDist[400]: RCSL_Connect to 127.0.0.1 failed 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: NULL tr 
Jul 10 05:41:14 AP21B user.err MsgDist[422]: MdSendMsg Failed to send conn ind ack 
Jul 10 05:41:15 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:15 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:15 AP21B daemon.err wsgclient[536]: crSocketConn:70 Connection Timeout!
Jul 10 05:41:15 AP21B daemon.err wsgclient[536]: crSocketInit:243 crSocketConn failed ret = 126
Jul 10 05:41:15 AP21B daemon.err wsgclient[536]: cmrInit:141 Call 'crDefSocketInit()' failed, ip:10.1.201.1 port:443, ret:125/CR initial socket failed
Jul 10 05:41:15 AP21B daemon.err wsgclient[536]: communicatorInit:325 Init connection failed, ret:125, connectRetry:2
Jul 10 05:41:15 AP21B daemon.err wsgclient[536]: registration:674 Failed to init socket! ret:125 url:https://10.1.201.1/wsg/ap
Jul 10 05:41:15 AP21B daemon.err wsgclient[536]: wsgEventTimer:105 Failed to connect local 514 port for wsg_sfd_event! ret: [-1], errno: [146]
Jul 10 05:41:15 AP21B daemon.err mDNSClientPosix: mDNS_RegisterInterface: Error! Tried to register a NetworkInterfaceInfo 169.254.17.13 with invalid mask 0.0.0.0
Jul 10 05:41:15 AP21B daemon.err mDNSClientPosix: mDNS_RegisterInterface: Error! Tried to register a NetworkInterfaceInfo 169.254.17.12 with invalid mask 0.0.0.0
Jul 10 05:41:15 AP21B daemon.err mDNSClientPosix: mDNS_RegisterInterface: Error! Tried to register a NetworkInterfaceInfo 169.254.17.13 with invalid mask 0.0.0.0
Jul 10 05:41:15 AP21B daemon.err mDNSClientPosix: mDNS_RegisterInterface: Error! Tried to register a NetworkInterfaceInfo 169.254.17.12 with invalid mask 0.0.0.0
Jul 10 05:41:15 AP21B daemon.err mDNSClientPosix: mDNS_RegisterInterface: Error! Tried to register a NetworkInterfaceInfo 169.254.17.13 with invalid mask 0.0.0.0
Jul 10 05:41:15 AP21B daemon.err mDNSClientPosix: mDNS_RegisterInterface: Error! Tried to register a NetworkInterfaceInfo 169.254.17.12 with invalid mask 0.0.0.0
Jul 10 05:41:15 AP21B daemon.err mDNSClientPosix: mDNS_RegisterInterface: Error! Tried to register a NetworkInterfaceInfo 169.254.17.13 with invalid mask 0.0.0.0
Jul 10 05:41:15 AP21B daemon.err mDNSClientPosix: mDNS_RegisterInterface: Error! Tried to register a NetworkInterfaceInfo 169.254.17.12 with invalid mask 0.0.0.0
Jul 10 05:41:17 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:17 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:18 AP21B local1.info sessionMgr[406]: build_and_send_scg_init_req:205  Enter
Jul 10 05:41:18 AP21B user.err MsgDist[423]: Failed to route the message 
Jul 10 05:41:18 AP21B user.err MsgDist[423]: RCSL_MSG_HDR :  [Total Len = 57] [MsgType=RCSL_PUBLISH_MSG, srcMod=ap_sessmgr, dstMod=scg_sessmgr, dstHost=scg_host, Flags=0, UserKey=0x2aaf5e8f, dstMac=0x0, srcMac=0x0, topic=0x0] 
Jul 10 05:41:18 AP21B user.err MsgDist[423]: DeliveryStatus flag is disabled. 
Jul 10 05:41:18 AP21B user.err MsgDist[423]: Route_Msg Failed 
Jul 10 05:41:19 AP21B user.err MsgDist[400]: MD try connection towards SCG-MD 
Jul 10 05:41:19 AP21B user.err MsgDist[400]: RCSL_Connect to 127.0.0.1 failed 
Jul 10 05:41:19 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:19 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:19 AP21B user.err syslog: Failed to get SCG IP
Jul 10 05:41:21 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:21 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:23 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:23 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:24 AP21B user.err MsgDist[400]: MD try connection towards SCG-MD 
Jul 10 05:41:24 AP21B user.err MsgDist[400]: RCSL_Connect to 127.0.0.1 failed 
Jul 10 05:41:25 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:25 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:27 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:27 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:28 AP21B local1.info sessionMgr[406]: build_and_send_scg_init_req:205  Enter
Jul 10 05:41:28 AP21B user.err MsgDist[423]: Failed to route the message 
Jul 10 05:41:28 AP21B user.err MsgDist[423]: RCSL_MSG_HDR :  [Total Len = 57] [MsgType=RCSL_PUBLISH_MSG, srcMod=ap_sessmgr, dstMod=scg_sessmgr, dstHost=scg_host, Flags=0, UserKey=0x2aaf5e8f, dstMac=0x0, srcMac=0x0, topic=0x0] 
Jul 10 05:41:28 AP21B user.err MsgDist[423]: DeliveryStatus flag is disabled. 
Jul 10 05:41:28 AP21B user.err MsgDist[423]: Route_Msg Failed 
Jul 10 05:41:29 AP21B user.err MsgDist[400]: MD try connection towards SCG-MD 
Jul 10 05:41:29 AP21B user.err MsgDist[400]: RCSL_Connect to 127.0.0.1 failed 
Jul 10 05:41:29 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:29 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:29 AP21B user.err syslog: Failed to get SCG IP
Jul 10 05:41:31 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:31 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:33 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:33 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:34 AP21B user.err MsgDist[400]: MD try connection towards SCG-MD 
Jul 10 05:41:34 AP21B user.err MsgDist[400]: RCSL_Connect to 127.0.0.1 failed 
Jul 10 05:41:35 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:35 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:35 AP21B daemon.err wsgclient[536]: crSocketConn:70 Connection Timeout!
Jul 10 05:41:35 AP21B daemon.err wsgclient[536]: crSocketInit:243 crSocketConn failed ret = 126
Jul 10 05:41:35 AP21B daemon.err wsgclient[536]: cmrInit:141 Call 'crDefSocketInit()' failed, ip:10.1.201.1 port:443, ret:125/CR initial socket failed
Jul 10 05:41:35 AP21B daemon.err wsgclient[536]: communicatorInit:325 Init connection failed, ret:125, connectRetry:3
Jul 10 05:41:35 AP21B daemon.err wsgclient[536]: registration:674 Failed to init socket! ret:125 url:https://10.1.201.1/wsg/ap
Jul 10 05:41:35 AP21B daemon.err wsgclient[536]: wsgEventTimer:105 Failed to connect local 514 port for wsg_sfd_event! ret: [-1], errno: [146]
Jul 10 05:41:36 AP21B daemon.err mDNSClientPosix: mDNS_RegisterInterface: Error! Tried to register a NetworkInterfaceInfo 169.254.17.13 with invalid mask 0.0.0.0
Jul 10 05:41:36 AP21B daemon.err mDNSClientPosix: mDNS_RegisterInterface: Error! Tried to register a NetworkInterfaceInfo 169.254.17.12 with invalid mask 0.0.0.0
Jul 10 05:41:37 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:37 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed 
Jul 10 05:41:38 AP21B local1.info sessionMgr[406]: build_and_send_scg_init_req:205  Enter
Jul 10 05:41:38 AP21B user.err MsgDist[423]: Failed to route the message 
Jul 10 05:41:38 AP21B user.err MsgDist[423]: RCSL_MSG_HDR :  [Total Len = 57] [MsgType=RCSL_PUBLISH_MSG, srcMod=ap_sessmgr, dstMod=scg_sessmgr, dstHost=scg_host, Flags=0, UserKey=0x2aaf5e8f, dstMac=0x0, srcMac=0x0, topic=0x0] 
Jul 10 05:41:38 AP21B user.err MsgDist[423]: DeliveryStatus flag is disabled. 
Jul 10 05:41:38 AP21B user.err MsgDist[423]: Route_Msg Failed 
Jul 10 05:41:39 AP21B user.err MsgDist[400]: MD try connection towards SCG-MD 
Jul 10 05:41:39 AP21B user.err MsgDist[400]: RCSL_Connect to 127.0.0.1 failed 
Jul 10 05:41:39 AP21B user.err mdproxy[403]: GetLocalTrans Failed 
Jul 10 05:41:39 AP21B user.err mdproxy[403]: SendMsgToLocalApp Failed
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abilashpr
Contributor III
In response to abilashpr

‎07-09-2019 10:56 PM

Hi Jose,

You mentioned that you changed the hardware specs, did you reboot your vSZ once ? If not please reebot the vSZ.

Regards,
Abilash PR.
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jose_manuel_rod
New Contributor II
In response to abilashpr

‎07-09-2019 11:05 PM

Yes, I tried restarting several times
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