I have enough licenses but do not connect more than 102 access points

[jose_manuel_rod]

We have the VSZ-HS with about 500aps, since last Friday after a restart due to a maintenance on the machine that houses the instance the system has stopped working properly.

I do not know why strange reason only gives me access to 102 access points, I have around 500 ap-capacity licenses but only the first 102 are connected. I do not know what else to do, from liman I have deleted / added the licenses again, I have synchronized and not I know what else to do.
Also in tried to update the VSZ with some patches of the download center but it tells me that I need license for the upgrades, it seems incredible that I need a license to be able to update.

[Anonymous]

Hi Jose,

Please check the resources allocated. To manage 500 APs you would need 4 Core vCPUs, 16 GB of RAM and 100 GB of Disk size.

Regards,
Parikshith

[jose_manuel_rod]

Thank you very much for your quick response
I checkedthe resources, precisely the restart was to raise the resources a little. We currently have this:

RuckusManager> show meminfo 
MemTotal:       22672156 kB
MemFree:        13667852 kB
Buffers:           33756 kB
Cached:           632116 kB
SwapCached:            0 kB
             total       used       free     shared    buffers     cached
Mem:      22672156    9005884   13666272      30016      33756     632116
-/+ buffers/cache:    8340012   14332144
Swap:            0          0          0
RuckusManager> show diskinfo 
Filesystem            Size  Used Avail Use% Mounted on
/dev/sda2             3.9G  2.2G  1.5G  61% /
/dev/mapper/vg00-lv00
                       88G   14G   70G  17% /data
tmpfs                 1.0G  604K  1.0G   1% /tmp
/dev/sda1             2.0G  3.3M  1.9G   1% /boot_mbr
RuckusManager> show cpuinfo 
processor	: 0
model name	: Intel(R) Xeon(R) CPU E5-2609 v3 @ 1.90GHz
processor	: 1
model name	: Intel(R) Xeon(R) CPU E5-2609 v3 @ 1.90GHz
processor	: 2
model name	: Intel(R) Xeon(R) CPU E5-2609 v3 @ 1.90GHz
processor	: 3
model name	: Intel(R) Xeon(R) CPU E5-2609 v3 @ 1.90GHz
processor	: 4
model name	: Intel(R) Xeon(R) CPU E5-2609 v3 @ 1.90GHz
processor	: 5
model name	: Intel(R) Xeon(R) CPU E5-2609 v3 @ 1.90GHz
Cpu(s): 30.1%us,  3.8%sy,  0.1%ni, 62.9%id,  3.0%wa,  0.0%hi,  0.0%si,  0.0%st

[Anonymous]

Hi could you please share System >> General settings screen shot, along with that run 'show system-capacity' and share the results.

Thanks

[abilashpr]

Hi Jose,

Regarding upgrade please note you should have support licenses on 90% of your APs else you will not be able to upgrade the vSZ.

Regards,
Abilash PR.