suspect switch is running Routing Code after power outage, unable to locate IP when scanning network

[BT]

After power outage experiencing poor/intermittent internet connectivity. Suspecting the switch is running routing code as documented here:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-...

Following instructions to locate the switch IP and am unable to locate the IP as documented here:
https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-o...

[Imran_ruckus]

Hi @BT 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering Routing code issues with your RUCKUS ICX-7150-C12P Switch and are unable to find the IP address to fix the same.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

If you are unable to get the IP address of the Switch, please try getting console access to the Switch and help me with the command outputs I shared previously.

Here is a guide on how to access the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard OR Console cable Rj45 to USB (Any one cable- please refer the guide)

How to console in the ICX-7150-C12P:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Once you are logged in to the ICX-7150-C12P please follow and perform the commands from the SPR article.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding. 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[BT]

I connected to the switch via USB. I'm unable to login with any user name and password. Even after factory resetting the switch I cannot login with the factory default username and password. 

[Imran_ruckus]

Hi @BT 

Thank you for the response and the update.

While you have the laptop connected to the Switch with a console USB cable and the CLI screen up it asking a username/password, reboot (unplug and plug from the power outlet), and follow the video below.

https://www.youtube.com/watch?v=0ynKwSTpd_A

Once you have successfully recovered the switch password, use the following commands to either modify the existing password or create a new username and password:

enable

configure terminal

device(config)# username super password pass

In this example, the username is ‘super’ and the password is ‘pass’.

To ensure proper authentication, execute the following commands:

device(config)# crypto key generate rsa

device(config)# aaa authentication login default local

device(config)# aaa authentication web-server default local

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[BT]

Thank you for the instructions, Imran. I was able to get to the boot menu, enter 'no password' and then reboot the device. However, I'm still being prompted for login.

I'm also seeing errors in the boot process