10-10-2023 09:42 AM
My Switch will not stay powered on. I have done everything listed in the following post. I know how to use Putty. All lights flash amber for a quick second than turns off. https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Dead-ICX-7150-C12P/m-p/54535...
10-10-2023 09:44 AM
https://community.ruckuswireless.com/t5/ICX-Switches/ICX-7150-Ruckus-Switch-Lennar/m-p/68872#M4803 this was the ticket I had put in
10-10-2023 11:13 AM
Hi @Danr831
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
I hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I understand that your RUCKUS ICX-7150-C12P Switch is not powering on.
Could you please let me know if you tried to reset the Switch using a paper clip? If not please, try to reset the Switch as described in the below VIDEO.
Below is the Guide and Videos link for your reference:
Video link: https://www.youtube.com/watch?v=6jHMTdo_hK4
IF THE RESET IS NOT WORKING, PLEASE TRY TO RESET YOUR SWITCH MULTIPLE TIMES (Like 10-15 times) AS DESCRIBED ABOVE. As we have seen it working sometimes after trying multiple times in many cases. If the reset with a paperclip works, the SYST and PWR lights should turn GREEN.
If the reset doesn’t work, could you please plug your ICX-7150-C12P Switch into a working power outlet and send us PICTURES and VIDEO of it showing the light status, and cord connected to the Switch and working power outlet? Please refer to the below pictures as an example.
Please use the below link to upload a VIDEO:
https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz?usp=sharing
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.