I have same issue as many others - tried so many times to reset by inserting a paperclip by holding for 20 seconds etc - but it doesnt get reset. it still shows me "Lennar-xxxxx" instead, I am expecting it to show "configure.me-xxxxx" - please help.
just fyi - I have primary WAP installed inside a QnQ panel in closet - I am resetting from here. do I need to reset the ones installed on ceiling?
thank you so much Jayavidhya, that worked finally.
couple of more questions:
1. I have 2 ruckus boxes (excluding one installed in my closet QnQ panel) - I had reset 1 of them and now its connected to wifi. but the other ruckus box is not connected (I believe) as it has same yellow lights like previous screenshot.
I am attaching screenshot of the QnQ panel and the problematic ruckus.
what I am trying to achieve: the current working ruckus box will give wifi to back side of my house and the front (currently not working) one will give wifi to front side of my house.
2. in spectrum wifi, I used to get "Wi-Fi 6" icon but now with ruckus, I get general wifi (wifi icon). anything you can help me to get the Wi-Fi 6? as its better.