iOS Unleashed - not seeing network?

[okatz901]

I went to go launch my Unleashed app after some time and keep getting the error "not connected to Unleashed network, go to Settings?" - this wasn't an issue before and not sure what tripped it.  Oddly, the settings have no local network configuration and when looking through for all apps that have asked for network access I don't see Unleashed on the list.  On another thread someone with an Android had to shut of Private DNS I think - I found the equivalent setting in iOS "Private Wi-Fi Address" but toggling it off did not solve this.  

The error pops up immediately after entering credentials almost as if it's "stuck" and not even checking anything.

Anyone have this issue/know of a solution!?

[okatz901]

My service provider has finalized all the updates and I can confirm that now the public url (not just the main IP address) works when accessing the app.

[Imran_ruckus]

Hi @okatz901 

Thank you for the response and the update.

Great!!! Good to know that your RUCKUS Unleashed application is working.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.