how to setup Ruckus 750-c120 and 2 AP setup but don't have username and pwd

[409_ruckus]

Hello Techies,

I have moved in my new home, there is Ruckus device setup, I would like to use this setup instead of regular modem Wifi setup, but I have know idea how to set this up, your help is highly appreciated. 

Note: the devices are already configured but the previous owner don't know the username and password, as he used the fingerprint to access it from his mobile phone.

1. I took Spectrum Internet services.

2. I have modem placed there, Do I have to run ethernet cable from modem to switch port?  if not what I have to do?

3. I don't have username and password for AP, what are the options I have? how to configure.

Thanks

[Sgatjens]

Hello

Hope you are doing well ! 

You have to connect your Spectrum modem to one of the 12 ports that are in front of the Ruckus switch (there are 2 rows from 1 to 6)
* Do you see any Wi-Fi named Lennar with some digits in your Wi-Fi settings and a strong signal?
* Do you see any label with the information of the Wi-Fi and its password in the closet where all the devices are?

Please check the follow links for more helpful information:
Most common Setups for Lennar homes users
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

If you want to configure the Unleashed network from scratch, please follow the steps below:

1. Reset Process: https://www.youtube.com/watch?v=vFD_ByQWGH0

2. Configuration Process: https://www.youtube.com/watch?v=z4zbJcBSuuw&t=147s

3. Configuration Reference: https://docs.ruckuswireless.com/unleashed/200.1.9.12/t-LogInRunSetupWizard.html

[Yarenis]

Hi @409_ruckus

Let me response to your doubts.

Note:Please read carefully all the guides before start the troubleshooting.

1:The Spectrum router is required to be connected because the router will run the DHCP protocol that provides the IP address to your devices, the ICX7150 is a Switch and the Access Points are that Access Points.

2:The modem cannot provide the IP addresses, let add the guide for the set-up.

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Ruckus at Home: Introduction(Tutorial video)

https://www.youtube.com/watch?v=vFD_ByQWGH0

3:I don't know your username and password, but we have a packet of the most common user and passwords test all combinations, but if for some reason it does not work, it is necessary to factory reset one 1 of the 2 access points, important if factory reset is necessary, it is advised to disconnect one and leave only one access point during factory reset and configuration, and when configuration is complete you can connect the second AP which will automatically associate to your new configuration, let me add the guide for the passwords and the set-up.

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

Physical Factory Reset  Access Points Ruckus

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

How to factory reset or factory default different type of Ruckus Access points? (CommScope Guide)

https://support.ruckuswireless.com/articles/000012418

RUCKUS UNLEASHED SETUP IN 5 MINUTES (tutorial video)

https://www.youtube.com/watch?v=j8I5aVwMNMg

Ruckus Unleashed Set-up using your Mobile

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

[409_ruckus]

Thanks for the reply.

I understand I need wifi router in between modem and switch.

QQ:

I believe the previous owner has changed both username and password, in this can we still try with default username and password to access the devices or we will have to do the factory reset?

Thanks

[Sgatjens]

You can try the default user/password shown here:

Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-password...

If none of them works, then you have to perform the factory reset and create the network from scratch. By doing the factory reset you can create your own username and password.