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RUCKUS Support for Lennar SmartHome customers.
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Forum Posts

Not connecting after power outage

Power went out several days ago.  I tried to connect directly to the switch via usb-c and follow the directions but it didn’t work.  This happened before and the switch had to be replaced.  Switch shows pending on the app.  

trevor by New Contributor
  • 999 Views
  • 3 replies
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ICX-7150 Not Working

My ruckus ICX 7150-C12P Stopped working and stop sending power to the APs. We have rebooted it several times, restarted the program, connected our phone to restart the program-and still, no lights are flashing! We need a new product ASAP! 

sdtelmc by New Contributor
  • 1500 Views
  • 5 replies
  • 0 kudos

installer/tech list

I bought a resale. Need to connect the system with my new router.Original owner said he deleted his account. Is there a list of tech or installers that would come out to the house and take care of this?I am in Venice,Florida.Thanks!Ron

Rleader by New Contributor II
  • 1099 Views
  • 1 replies
  • 0 kudos

Lennar named wifi networks are not showing up

I am trying to connect to the Ruckus R320 and I do not see the Configure.me or the Lennar wifi networks available to connect to. I have unplugged and replugged in the power box in the laundry room. Two green lights are showing up at the Access Points...

JenD by New Contributor
  • 6398 Views
  • 29 replies
  • 0 kudos
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