01-18-2023 07:11 PM
I lost internet service for approx 8 days due to a problem with the fiber and once ATT fixed the issue the ruckus wireless network has disappeared. Please help
Solved! Go to Solution.
01-19-2023 10:15 AM
Hi @ArtPrescribed
For better understanding of the issue please upload the image of switch and the access points.
Also to identify the IP address of the switch and the access points here I will leave you a guide on how to perform a IP scanner on your local network to identify the switch IP.
How to find my Ruckus “Devices IP address” using free applications
1:Try t find the Switch IP address, by wiring the computer to the Switch(hope windows) use any of the yellow ports
2:Run the IP scanner.
How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"
Best regards,
Jayavidhya
Lennar Home Community
01-19-2023 10:17 AM
Is it the same instructions for a mac? I do not have any windows computers in the home.
01-19-2023 10:56 AM
Hi @ArtPrescribed
Using the following applications is possible to scan your network to check the IP address for Telnet/SSH or web access to the Ruckus devices.
Windows:
https://www.advanced-ip-scanner.com/
NOTE: IMPORTANT VIDEO TO WATCH : https://youtu.be/O1lerd0IFg0
Apple:
1-https://apps.apple.com/us/app/lanscan/id472226235?mt=12
2-https://apps.apple.com/us/app/ip-scanner/id404167149?mt=12
Video as reference : https://www.youtube.com/watch?v=vD7KLR8u1EM
iOs or Android option
https://apps.apple.com/au/app/fing-network-scanner/id430921107
Video Reference : https://www.youtube.com/watch?v=gWdarROXBmI
1 ) Downloads the application
2 ) Proceed to install (it can be portable ‘does not need to be install’ or install.exe that install the app in your computer)
3 ) Once is installed (open the app) and then click the Start bottom to star running the scanner
4 ) Ruckus devices are going to be detected as Ruckus Wireless / Ruckus Switch / Ruckus Router / unleashed as the shown example:
Video link as reference: https://www.youtube.com/watch?v=0zxgUn_Tm08
5 ) Since we already know the IP for the Ruckus switch (192.168.0.23) , I can access to the switch via Web/ssh/telnet
Webb access example :
SSH example:
Telnet example :
Note: If the IP address of switch does not appear on the IP Scanner please reboot the local Router ( ISP device )
Another solution is to log in in your local Router and check the 'device list'
https://www.wikihow.com/See-Who-Is-Connected-to-Your-Wireless-Network
https://www.howtogeek.com/204057/how-to-see-who%E2%80%99s-connected-to-your-wi-fi-network/
Best regards,
Jayavidhya
Lennar Home Community