I lost internet service for approx 8 days due to a problem with the fiber and once ATT fixed the issue the ruckus wireless network has disappeared. Please help
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For better understanding of the issue please upload the image of switch and the access points.
Also to identify the IP address of the switch and the access points here I will leave you a guide on how to perform a IP scanner on your local network to identify the switch IP.
How to find my Ruckus “Devices IP address” using free applications
1:Try t find the Switch IP address, by wiring the computer to the Switch(hope windows) use any of the yellow ports
2:Run the IP scanner.
How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"
Lennar Home Community
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Is it the same instructions for a mac? I do not have any windows computers in the home.
Using the following applications is possible to scan your network to check the IP address for Telnet/SSH or web access to the Ruckus devices.
NOTE: IMPORTANT VIDEO TO WATCH : https://youtu.be/O1lerd0IFg0
Video as reference : https://www.youtube.com/watch?v=vD7KLR8u1EM
iOs or Android option
Video Reference : https://www.youtube.com/watch?v=gWdarROXBmI
1 ) Downloads the application
2 ) Proceed to install (it can be portable ‘does not need to be install’ or install.exe that install the app in your computer)
3 ) Once is installed (open the app) and then click the Start bottom to star running the scanner
4 ) Ruckus devices are going to be detected as Ruckus Wireless / Ruckus Switch / Ruckus Router / unleashed as the shown example:
Video link as reference: https://www.youtube.com/watch?v=0zxgUn_Tm08
5 ) Since we already know the IP for the Ruckus switch (192.168.0.23) , I can access to the switch via Web/ssh/telnet
Webb access example :
Telnet example :
Note: If the IP address of switch does not appear on the IP Scanner please reboot the local Router ( ISP device )
Another solution is to log in in your local Router and check the 'device list'