WiFi inconsistent, internet speed go hi and low. Forgot id and password.

[LD]

so there was a power outage day before yesterday. Than yesterday WiFi signal becomes interrupted every other second. Internet is fine but WiFi is flaky and slow. I want to login into unleash app but forgot id and password. Plz help

[pinky_ruckus]

Hello @LD ,

Thank you for the response.

Could you please confirm if you are getting the dashboard as shared in the previous post?

Also, please share the screenshot when you enter the IP address of the Switch in the web browser.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[LD]

Yes it’s the dashboard, here is the screenshot, what to do next?

 

[pinky_ruckus]

Hello @LD ,

Thank you for the response.

From the screenshot you shared, it seems that the Ip address you are trying is of the Access point and not the Switch.

If you are using the IP address of the Switch, you will get the Switch dashboard with the option to login to the Switch.

I recommend cross-checking the IP addresses listed in the IP scan results under the names "Ruckus Wireless" or "Brocade Communications" to identify the correct IP address of the Switch and proceed to access the web browser accordingly.

Please let us know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[LD]

Got it

 

[pinky_ruckus]

Hello @LD ,

Thank you for the response.

From the screenshot you shared, I understand that you are able to access the Switch dashboard using the correct IP address.

Could you please try accessing the CLI using the same IP address and confirm if you are able to access the CLI ?

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.