06-21-2024 09:02 AM
So, our living room TV is a Vizio 75". Cable TV (Spectrum fibre) works fine. The issue is WiFi apps. For instance, while watching the CW app, movies tend to freeze every 5 mins or so. I don't see a buffering animation circle. The movie just freezes for around 30 secs before picking up where it left off. My WiFi bandwidth test on the TV ranges from 29-40 mbps. Is that adequate bandwidth? I would think it should be higher. Or could it actually be the TV? BTW, my fiber ethernet bandwidth is 400-550 mbps up and down. Any ideas?
06-28-2024 06:41 AM
Hello @raymond_jender ,
Greetings!
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community
07-01-2024 07:42 AM
Hello @raymond_jender ,
Greetings!
I understand that you are still facing issues with slow speed even after having ethernet bandwidth speed of 500Mbps.
For us to assist you further, we would require to check few configurations on the Switch.
To check this, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P
I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications:
Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”
If you can access the Command line should look like this:
ICX7150-C12 Router> OR
ICX7150-C12 Switch>
Note: Hit Enter to accept each command
enable
show version
show flash
Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.
Thank you again. We appreciate your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
07-09-2024 08:19 AM
I have not updated the switch yet. When I do I will respond with results.