WIFI not working after recent storms power outage - Lennar Home

[AndrewB]

Good afternoon,

I contacted customer support, advised to post here and someone would reach out to help. My WIFI barely works if it works at all since the power outage. I have tried the usual unplug to reset but no change. Cell phone wont connect, TV WIFI connects but extremely slow (I have 1tb ATT Fiber). 

Andrew Battaglia - (209) 329-3632

[Jayavidhya · Accepted solution]

Hi @AndrewB

1. According to your description, seems the Switch is booting from the incorrect partition after the power outage causing the connection issues, Please follow up the guide to fix the issue.

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

 How to Fix Routing code issues on Lennar Home users via CLI

Guide#1 for CLI: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

Guide#2 for CLI: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

Note:  if you have access to the Unleashed Dashboard and the Switch can be seen from there, it may look like the following image, ICX7150-C12-Router instead of ICX7150-C12-Switch, now before starting the steps of the guide, I will advise you to cable the computer directly to the Switch, since you will have a better connectivity than if you connect via wireless. 

4. After fixing the issue of the Switch booting from the wrong partition, please perform an upgrade to the code 08095g UFI and upgrade both partitions primary and secondary with the switching code file named SPS08095gufi.bin, take into consideration that is the Switch is running a code lower than 08080 you need to upgrade twice, from the code you are to 08080f and then the recommended code 08095g UFI.

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

Upgrade a switch via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Best regards,

Jayavidhya

Lennar Home Community

[slaba0815]

I have the same Problem, none of the username admin combinations work, I tried everything capital/normal letters, I can't get access. I need help to access the switch do hopefully get the resolved.

By the way, why is a power outage causing so many problems? can this be avoided somehow?

[AndrewB]

Hi! For me the below worked.

admin

Lennar

[Yarenis]

Hi @AndrewB 

We are glad that it worked for you.

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community Moderator

[Yarenis]

Hi @slaba0815 

Please open a new post for better assistance.

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community Moderator