Upgraded switch but now when I logon as ADMIN, I see No Switches

[jbk3]

I upgraded to the latest software for my icx 7150 cp12.

I performed the download and upgrade over my phone

When I logon again I see there is No Switches message in the switch!

Thank you John

[pinky_ruckus]

Hello @jbk3 ,

Thank you for the response.

Could you please click on the highlighted section in the below screenshot you shared in the previous post?

Please click on that button and share the screenshot of that error so that we could assist you further.

Also, please confirm if you have used the correct IP address of the Switch, username and password.

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[jbk3]

*Unleashed system only supports ICX firmware version 08.0.90 or later.

ICX Switch is Connecting

MAC Address:

00:00:00:00:00:00

IP Address:

10.0.0.112

I had to copy and paste this from the dashboard For some reason  I can't upland phots now

[pinky_ruckus]

Hello @jbk3 ,

Thank you for the response.

From the response you shared, I understand that the Switch is on the older version.

We suggest you upgrade your Switch to the recommended version(8095g) to avoid this issue in the future.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to upgrade the switch to the recommended version(8095g)

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

Please follow the process explained in the article and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[jbk3]

Pinky,

There is good new and bad news

I tried Option 2 site not found 404 even on their website

Option 3 Web interface doesn't load and isn't found.

So I'm stuck with option on that I won't try until later today or tomorrow.

There is no good news.

John

[pinky_ruckus]

Hello @jbk3 ,

Thank you for the response.

Could you please share the screenshot when you are trying with the second option?

May i please know if you are able to open the Putty with the Switch IP address?

Please let us know if you have any queries in this regard

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community