Upgraded switch but now when I logon as ADMIN, I see No Switches

[jbk3]

I upgraded to the latest software for my icx 7150 cp12.

I performed the download and upgrade over my phone

When I logon again I see there is No Switches message in the switch!

Thank you John

[jbk3]

latest firmware 200.15

[pinky_ruckus]

Hello @jbk3 ,

Thank you for the response.

Could you please confirm if you were able to login to the Putty using the default credentials which was shared in the previous post?

Please share a screenshot if you are getting stuck at any point.

Also, could you please share the picture of the connection ports of the switch as shared in the below pic?

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[jbk3]

[pinky_ruckus]

Hello @jbk3 ,

Thank you for the response.

From the screenshot you shared earlier, I see that there are 0 Working Switches.

We need to check if the Automatic Switch approval is enabled in your Unleashed dashboard.

Please follow the below steps to check if the automatic Switch approval is enabled:

To enable automatic approval of RUCKUS ICX switches, use the following procedure:

1. Go to Admin & Services > System > System Info, and locate the Switch Approval section.
2. Enable the Approval option.
3. Click Apply to save your changes.

Once the Switch approval is enabled, you may add Switches from the Unleashed dashboard.

1. Please click on Switches, then click on Add

Note: Make sure that the Switch IP address and the username and password should be entered correctly

Please follow the steps and let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[jbk3]

not quite there yet what did I do wrong/