Upgrade Firmware

[dtsteinb]

Do you know why all of a sudden I am not getting the speeds I was getting before?  On a speed test connected using the Ruckus my download speed can now barley break 90 mb/s when it should be close to 200mb/s.  If I use my Xfinity router I get very close to the 200 mb/s down.  Do you cripped older versions of firmware?   I would really like to upgrade but my last experiences have been horrible and there is NO phone number to contact anyone so if the switch doesnt come back I am in trouble as I work from home and need this.

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2025.08.14 17:09:17 =~=~=~=~=~=~=~=~=~=~=~=
telnet@ICX7150-C12-Switch>en
No password has been assigned yet...
telnet@ICX7150-C12-Switch#sh version
Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
UNIT 1: compiled on Apr 6 2020 at 22:29:25 labeled as SPS08080f
(25976488 bytes) from Primary SPS08080f.bin
SW: Version 08.0.80fT211
Compressed Boot-Monitor Image size = 786944, Version:10.1.24T225 (mnz10124)
Compiled on Thu Apr 21 06:08:52 2022

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3845P2YG
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
--More--, next page: Space, next line: Return key, quit: Control-c                                                                  STACKID 1 system uptime is 47 day(s) 3 hour(s) 19 minute(s) 25 second(s)
The system started at 00:21:58 GMT+00 Sat Jan 01 2000

The system : started=cold start

==========================================================================
========== WARNING: Boot-monitor version mismatch!!! ==========
========== Please use "show boot-monitor" command for details ==========
==========================================================================
telnet@ICX7150-C12-Switch#sh flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)
Compressed Sec Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)
Compressed Boot-Monitor Image size = 786944, Version:10.1.24T225
Code Flash Free Space = 1319391232
telnet@ICX7150-C12-Switch#exit
telnet@ICX7150-C12-Switch>

[pinky_ruckus]

Hello @dtsteinb ,

Thank you for the response.

Yes, the tool works only on 08080f and versions between 08095g.

You can use the upgrade tool as you are on the Switch version 08.0.80f

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards, 

Pinky Rajendran

RUCKUS Lennar Home Community

[dtsteinb]

I did the upgrade and it said it was successful buth NEITHER Ruckus is online. There are NO Lights on either.  Please assist

[pinky_ruckus]

Hello @dtsteinb ,

Thank you for the response.

We could see that there are multiple cases opened in the Forum regarding the upgrade.

Also, you have shared a response in the other case that the Switch upgrade is successful and is back online.

Please let us know if you have any queries in this regard. We're here to ensure your issue is resolved as quickly as possible.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @dtsteinb ,

Greetings,

We are proceeding to close this case, as we have confirmed that a replacement switch has already been processed under a separate case initiated via the Forum.

If you have any questions or need further assistance, please don’t hesitate to reach out.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community