08-27-2023 12:15 PM
We had a power outage and after regaining power the ruckus service became unstable. We checked the service on the Spectrum router and it was stable. Then we reset the Spectrum router, there were no changes. We reset the Ruckus switcher. No changes. What do we do now to regain service to the Ruckus switcher?
Solved! Go to Solution.
09-18-2023 06:59 AM
Hi @Yuuu30megan
Greetings of the day,
If accessing the switch via CLI doesnot work please try to solve the issue using the Web GUI method.
How to Fix Routing code issues on Lennar Home users via Web GUI.
Please let us know if you have any queries in this regard.
Best regards,
Jayavidhya
Lennar Home Community
09-08-2023 02:23 PM
I have performed the enable and Show version commands and received the following output:
09-08-2023 02:33 PM
Hi @Yuuu30megan
Greetings!!!
Thank you for the response and the information you shared.
Could you pleas share the output of the below commands?
SSH@ICX7150-C12-Router>enable
SSH@ICX7150-C12-Router> show flash
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
09-08-2023 02:24 PM
Hi @Yuuu30megan
Greetings!!!
Thank you for the response and the information you shared.
Could you pleas share the output of the below commands?
SSH@ICX7150-C12-Router>enable
SSH@ICX7150-C12-Router> show flash
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
09-08-2023 04:08 PM
09-11-2023 07:59 AM
Hi @Yuuu30megan
Greetings!!!
Thank you for the response and the information you shared.
This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.
As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the screenshot below.
Please Enter the below commands in CLI to fix this issue:
Note: Hit Enter to accept each command
enable
copy flash flash secondary
boot system flash secondary yes
Example:
VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc
ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)
Please let me know if you have any queries in this regard.
NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.