I have been having choppy wifi and I fixed it recently using this link and huge thanks to this group !
However, I still don't see the Switch in the ruckus portal (screenshot below), and I am unable to login to the switch portal (i tried all the passwords here). How can I login ? I saw somewhere that it helps to upgrade drivers (or something like that) and I can only do that using the switch portal
Reset the password and i am now able to login to the switch portal for the first time
However, switch (after adding to the Ruckus portal), is still showing as Disconnected even after waiting for 1 hour
Hi - Yes, I was able to reset the username and password using the commands shared by Pinky.
I can now access the switch portal for the first time.
I manually added the switch to the ruckus portal and it is showing as "disconnected". Although this looks like a minor issue, given I can access switch portal. I wanted to check how I can access switch in the ruckus portal
Hi @pradeepgogu
Thank you for your response and confirmation.
You may remove the Switch from the RUCKUS Unleashed system and add it back using the Switch IP Address, Username, and Password. Please refer to the screenshot below and the RUCKUS Lennar Knowledge Base self-help article for detailed instructions on the process.
Please let me know how it goes.
Thank you for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
