Trying to Address SPR issue via web interface - existing instructions do not align

[adambach89]

I believe I have encountered SPR issue (for the second time) due to recent power outage. I am attempting to follow instructions listed here, however, when inputting my IP address into my web browser my interface does not match that of the instructions so I am at a standstill as I'm unable to find the proper screens to make a change and correct the routing issue. See below what I receive upon inputting my IP address - closely resembles the Ruckus mobile app.

[adambach89]

The Switches tab does not show any IP address information. Is there anywhere else I can reference? The Admin section shows IP addresses but again, they all match what I've been using. I'll try to reboot the switch itself in the meantime.

[adambach89]

I've reset the switch and found the correct IP address. I've tried all credential combinations to login and none work. Can you share best steps?

[adambach89]

I've reset the switch and found the correct IP address. I've tried all credential combinations to login and none work. Can you share best steps?

[Vásquez_Fer]

Hello @adambach89 

Please remember that the default passwords are case-sensitive. Alternatively, you can try using the same credentials that you use for logging into the Unleashed app or web browser.

super / sp-admin

admin / Lennar

admin / lennar

admin / Ruckus!

admin / Ruckus1

admin / admin

If it doesn't work, I would recommend trying to access via Telnet with one of the applications listed in the following guide.

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

Fernando Vasquez

[adambach89]

I'm attempting to follow instructions here, however see below as I"m getting invalid inputs? I'm on MacOS.