01-13-2025 04:17 PM
My unit was unplugged for a moment and got stuck in boot mode.
I was successful in getting it to “factory” restart but the lights are just continuously blinking and nothing is connecting again - please help.
01-14-2025 08:40 AM
I have attempted several factory resets and my computer has limitations and security restrictions, so I am unable to download the system reset software and PuTTY programs.
Are there any other solutions?
01-14-2025 08:50 AM
Hello @Kerickson516 ,
Thank you for the response.
I understand that you are having security limitations on your computer.
Could you please arrange another laptop to complete the software recovery process as this is the only option left to fix the boot code issue?
We also kindly suggest reaching out to a qualified technician or outside help for further assistance if there is no option to arrange a laptop.
RUCKUS does not have any support team of technicians to support on-site for Lennar Homes.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
01-20-2025 06:12 AM
Hello @Kerickson516 ,
Greetings!
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
01-20-2025 06:25 AM
No thank you.
I found another solution
01-20-2025 06:42 AM
Hello @Kerickson516 ,
Greetings!
Thank you for sharing the response.
We are glad to know that you were able to resolve the boot mode issue.
Please let me know if you have any queries in this regard.
NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.