Tried factory reset on RUCKUS ICX-7150-C12P and all status lights just keep blinking

[Kerickson516]

My unit was unplugged for a moment and got stuck in boot mode. 

I was successful in getting it to “factory” restart but the lights are just continuously blinking and nothing is connecting again - please help. 

[pinky_ruckus]

Hello @Kerickson516 ,

Thank you for the response.

I understand that you are facing issues while performing a reset on the Switch.

Could you please confirm if you have performed reset multiple times (like 10 to 15 mins) as mentioned in the article?

Also, have you performed software recovery after performing reset?

Please share the requested information and let us know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Kerickson516]

I don’t understand- am I supposed to watch it blink for 10/15 minutes before attempting a system update? 

[pinky_ruckus]

Hi @Kerickson516 ,

Thank you for the response.

Really apologize for the confusion happened.

I would like to know if you have performed reset multiple times (like 10 to 15 times).

If you have performed reset multiple times; the only option is to perform software recovery.

Please let us know if you are getting stuck at any point while performing the recovery.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[Kerickson516]

So if the reset is successful how long will the lights blink? 

[pinky_ruckus]

Hi @Kerickson516 ,

Thank you for the response.

If the reset is successful, the Switch will have its SYS and PWR lights turning green.

If the lights are still yellow as in the picture you shared before, then the reset is not successful and then the software recovery should be performed.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community