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Switch not showing as connected

lovebirdsoffl
New Contributor III

After resetting my access point it is not showing as a master and my switch is not showing as connected.  2

lovebirdsoffl_0-1689543042784.png

 

1 ACCEPTED SOLUTION

Hi @lovebirdsoffl 

Thank you for the response.

May I know the reason you are trying to log into the Switch CLI using Putty?

Please let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

View solution in original post

14 REPLIES 14

Hi @lovebirdsoffl 

Also, please try to reboot the Switch once (disconnect and connect the switch from the power outlet) and check the Unleashed dashboard if Switch shows connected after the reboot.

Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding. 

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

I have ordered the usb to rj45 cable but it won’t be here until sometime Wednesday so I will try this then thank you

Hi @lovebirdsoffl 

Greetings!!!

Thank you for the response and the update.

You can use an Ethernet cable Or Type-C to USB for getting console access. (Please refer to the below screenshots)

OR

Please let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

The only way I can do this is rj cable until tomorrow when I can get to a store.  Will the rj cable work?   I have to give up for tonight I will check back to see if I can use the rj cable and if I can do this tomorrow thanks

lovebirdsoffl
New Contributor III

Above is what I get after following instructions in putty.