After resetting my access point it is not showing as a master and my switch is not showing as connected. 2
1 ACCEPTED SOLUTION
Hi @lovebirdsoffl
Greetings!!!
Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well!!!
Thank you for the information you shared.
As per the case description, I could understand that your RUCKUS ICX-7150-C12P Switch was disconnected in Unleashed.
As your Switch is showing as Disconnected it could be for multiple reasons, (Please refer to the below picture)
Please follow the below steps to get Switch in sync with Unleashed. We will delete the Switch from Unleased and Add it back.
Steps to synchronize the Switch (ICX-7150-C12P) to the unleashed Access Points:
Switch side:
Make sure the management approval is enabled.
Access Points (unleashed):
On the Unleashed dashboard
1. Remove the existing Switch from the Unleashed (Please refer to the below picture):
2. Hit Add on that dashboard
3. Put the IP address of the ICX switch (ICX-7150-C12P) and Password– If you don’t know the IP Address of the Switch. Please perform the below command from the Switch CLI to get the same.
Device>enable
Device#show ip address
4. Username and password for Switch authentication are the same as what you use to log in for Switch on Web or CLI (Putty).
To sync the data, it will take us a while, so after a couple of minutes, it should say connected.
Once the Switch gets synchronized, please check the dashboard again.
Please let me know if you have any queries in this regard.
Thank you again.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
