Switch not Sending signal (power) to APs. ICX 7150 C-12

[Silverbullet]

None of the APs (4) are receiving signal from the switch. 

[Silverbullet]

Imran:  I'm getting ready to download the software to kick things off... I'll let you know how it goes.  

[Imran_ruckus]

Hi @Silverbullet 

Thank you for the update.

Sure, please do let us know if there is any help required on the troubleshooting steps or if you are stuck at any point. We are happy to help you.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Silverbullet]

I've downloaded everything and made changes to the com port but not able to get past the putty screen with the green cursor.  

[Imran_ruckus]

Hi @Silverbullet 

Thank you for the response and the update.

Did you try a reset of the Switch with a paper clip MULTIPLE times? 

If yes, Please share a picture showing the cable connections between the Switch and the Laptop/PC for performing software recovery and also share a screenshot of the error you are getting on Putty.

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please let me know if you have any further queries in this regard.

Thank you again for your patience.

Best regards, 

Imran Sanadi

RUCKUS Lennar Home Community.

[Silverbullet]