I've got to the port step before boot and recover software. Unable to connect to port between switch and laptop. Ive made sure the ethernet cable is plugged into slot 13 and plugged into the laptop. When seach through the device manager for the com port number. When I go to Putty and change the port to the com port number it wont connect. Any ideas?
Understanding the flash recover from the video you posted explains that it will erase everything. Passwords and codes, why would I consider this when I've been told a software recovery would resolve my power issue. I'm concerned these steps aren't going to work, since I have no power entering the wall Ruckus icx7150.