My previous post was marked complete, but my issue is not fixed. Here is the CLI information I got following the tech's previous directions. What are my next steps? Should I do a hard reset? If I do, how do I get the username and password information?
Thanks
James
1 ACCEPTED SOLUTION
Hello @James98 ,
Thank you for sharing the response.
From the below screenshot you shared, I understand that the Switch is booted up on the secondary partition which is running on Routing code (SPR)
The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.
Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is running in the Routing code.
Please follow the process as explained in the article and let me know if you have any queries in this regard.
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
Hello @James98 ,
Thank you for sharing the response.
From the below screenshot you shared, I understand that the Switch is booted up on the secondary partition which is running on Routing code (SPR)
The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.
Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is running in the Routing code.
Please follow the process as explained in the article and let me know if you have any queries in this regard.
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
