Sign-in to get Switch’s login dashboard

[MarkG]

My Unleashed app is not recognizing my internet.  I am following the steps to fix this.  I have verified the IP Address.  I am at the point to get the Switch’s Login Dashboard.  But, I cannot login to get the dashboard.  How do I do that?  My Ruckus signin isn’t working.  Thanks for any help.

[pinky_ruckus]

Hello @MarkG ,

Thank you for the response.

The files can be copied to the new folder called Upgrade as mentioned in the step 8.

Please let  us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[MarkG]

Hi Pinky...  I am still following the Upgrade process.  When I use Putty and with a Telnet connection to open the command line for the Switch, it does not look like your Figure 18 in your Upgrade Instructions.  I only see "telnet@ICX7150-C12 Switch", which looks good to me.  But, I do not see the following shown in your Figure 18:

"login as: super

Keyboard-interactive authentication prompts from server:

Password:

End of keyboard-interactive prompts from server"  

Can I go ahead and proceed by entering "enable" at the telnet@ICX7150-C12 Switch> prompt?

Thanks MarkG

[MarkG]

Hi Pinky.  I have another question.  I opened TFTP64, and I saw nothing that looked like your Figure 19 in you Upgrade Instructions.  See the attached screenshot of what I am seeing.  I guess I missed something.  What should I do?  Thanks, MarkG.

[pinky_ruckus]

Hello @MarkG ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[MarkG]

Hi Pinky.  I have not been able to get the Ruckus Unleashed App on my iPhone to work.  You previously told me to click on "Manage Network" and go forward.  I did that and I get two messages.  First, it says "No Unleashed network exists."  The second message says: "you are not connected to Unleashed network.  Go to settings."  I did that, but I did not see anything I could do to access the network.  Can you help me?  Thanks, MarkG