CommScope RUCKUS Community Forums

samanthacook176 · ‎03-30-2023

ICX7150-C12 still boots from partition #2 vs partition #1 AFTER SEVERAL BOOT SEQUENCE & RELOADING ATTEMPTS. Its still showing as a "router" and not a "switch"

I followed these steps in this forum which usually work after every power outage when this happens, but not this time after multiple attempts: https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

My ICX7150-C12 still boots from partition #2 vs partition #1 like its supposed to and is reading as a "router" vs a "switch" like its supposed to.

I have the correct IP address and serial number if needed upon request.

PLEASE HELP TO GET MY SWITCH RECONNECTED

samanthacook176 · ‎04-01-2023

I followed these steps...

Can you confirm if my switch is now up to date?

SSH@ICX7150-C12-Switch#show version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Sep 22 2019 at 23:54:26 labeled as SPS08090d
(28660224 bytes) from Secondary SPS08090d.bin (UFI)
SW: Version 08.0.90dT211
Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compiled on Thu Apr 21 06:08:52 2022

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3849RBF6
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
--More--, next page: Space, next line: Return key, quit: Control-c

SSH@ICX7150-C12-Switch#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 31457280, Version:08.0.95gT211 (SPS08095g.bin)
Compressed Sec Code size = 31457280, Version:08.0.95gT211 (SPS08095g.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.24T225 (mnz10124)
Compressed Sec Boot Code size = 786944, Version:10.1.24T225 (mnz10124)
Code Flash Free Space = 1107275776
SSH@ICX7150-C12-Switch#

samanthacook176 · ‎04-02-2023

Hello -

Can you confirm that I have upgraded my switch to the best and latest version possible?

I have followed all of your steps and want to make sure that I have upgraded the switch properly so that I can avoid future issues as the switch registers as a "router" vs a switch every few months and I hate it.

Can you also please confirm how and when I'm supposed to upgrade it? How am I supposed to know when a new version is out and when it's time to upgrade it?

Please use the details below to confirm if I am now running the best possible version needed to help with all of the issues I constantly experience:

SSH@ICX7150-C12-Switch#show version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Sep 22 2019 at 23:54:26 labeled as SPS08090d
(28660224 bytes) from Secondary SPS08090d.bin (UFI)
SW: Version 08.0.90dT211
Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compiled on Thu Apr 21 06:08:52 2022

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3849RBF6
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 2 day(s) 22 hour(s) 6 minute(s) 53 second(s)
The system started at 21:58:26 GMT+00 Fri Jan 07 2000

The system : started=warm start reloaded=by "reload"

SSH@ICX7150-C12-Switch#flash
Incomplete command.
SSH@ICX7150-C12-Switch#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 31457280, Version:08.0.95gT211 (SPS08095g.bin)
Compressed Sec Code size = 31457280, Version:08.0.95gT211 (SPS08095g.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.24T225 (mnz10124)
Compressed Sec Boot Code size = 786944, Version:10.1.24T225 (mnz10124)
Code Flash Free Space = 1107275776
SSH@ICX7150-C12-Switch#

Imran_ruckus · ‎04-03-2023

Hi @ruckussucks

Greetings!!!

Thank you for the response and the update.

Seems like you have upgraded your Switch successfully to the 8095g version on both partitions. Maybe a reboot is required to apply the new version on the current running partition since it is still showing the old version 8090d. (Please refer to the below screenshot)

Please perform the below commands for the reboot of the Switch:

Note: Hit Enter to accept each command

enable

reload

Once the reboot is done and the Switch is up, please check the version by performing the command ‘show version’ and share the output of the same to verify the same.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

samanthacook176 · ‎04-03-2023

Hello -

FIRST, HOW AM I SUPPOSED TO KNOW WHEN A NEW VERSION IS OUT AND WHEN ITS TIME TO UPGRADE? HOW AM I SUPPOSED TO KNOW WHICH VERSION TO UPGRADE MY SWITCH TO WHEN THERE ARE SO MANY OPTIONS? THIS IS VERY IMPORTANT TO ME BECAUSE I WORK FROM HOME AND CAN NOT AFFORD TO CONTINUE HAVING ISSUES WITH MY SWITCH EVERY FEW MONTHS IN THE MIDDLE OF IMPORTANT WORK MEETINGS.

See the output of the reload below and please also confirm that my switch is now up to date.

SSH@ICX7150-C12-Switch>show version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on May 6 2022 at 23:24:50 labeled as SPS08095g
(31457280 bytes) from Primary SPS08095g.bin (UFI)
SW: Version 08.0.95gT211
Compressed Primary Boot Code size = 786944, Version:10.1.24T225 (mnz10124)
Compiled on Thu Apr 21 06:08:52 2022

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3849RBF6
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8 MB boot flash memory
2 GB code flash memory
1 GB DRAM
--More--, next page: Space, next line: Return key, quit: Control-c^C
SSH@ICX7150-C12-Switch>

Imran_ruckus · ‎04-03-2023

Hi @ruckussucks

Greetings!!!

Thank you for the response and the information you shared.

Yes, your Switch is now upgraded to the latest stable version SPS08095g. (Please refer to the below screenshot)

For now, you could stay in the upgraded 8095g version which is a stable version for now. However, you could visit the below website link to know the latest stable version when it is released OR you could always contact/raise a query on this Lennar Community Forum, and we will be more than happy to assist you.

Link: (Please refer to the screenshot)

https://support.ruckuswireless.com/software

NOTE: Please feel free to mark the previous troubleshooting posts as ACCEPTED SOLUTIONS.