Ruckus r510 range improvement for dummies?

[eric_hutchens]

We recently purchased a smart home that has a Ruckus r510 AP installed in the ceiling of the front entryway, which is connected to a Ruckus ICX-7150 switch in a media cabinet in the laundry room.  All the smart home features seem to be working pretty well --- the only complaint I have is that there are a few "dead spots", locations in the house  where it seems to take forever to get my smartphone to communicate to the smart home devices through the supporting apps.  I was wondering what options I might have to improve reception/range to try to eliminate these dead spots. I would not consider myself an expert on home Wi-Fi & networking, but I'm a quick study --- I'm hoping for a fairly economical solution that would also minimizes the chances of me unintentionally crashing my smart home to a point where I can't recover with my limited knowledge!

[jim_ambrose_dmt]

Could you provide a description of the home? Single story or multiple story, # of square feet, open concept construction? Do these dead spots have anything in common? Distance to the R510, # of walls between the dead spot(s) and the R510, mirrored and/or tiled walls such as bathroom, stainless steel appliances and tile back splash like a kitchen, fireplace and chimney between you and the access point?
If the settings were left at default when installed I wouldn't expect a  Ruckus R510 to have difficulty covering a normal size home.   
There are free tools available that will allow you to see the signal level on a smart phone or a laptop.  One of my favorites is Wi-Fi Scanner by Lizard Systems. They have a free personal license.  A tool like Wi-Fi Scanner will also show you possible competing neighboring networks. 
Eliminating signal issues, strength or interference, would be my first step.

[ryanhayes]

I am having the same problem. 2 AP's (one downstairs and one upstairs). My Apple TV (which is less than 6 feet from the master AP downstairs), continually connects to the AP upstairs. Because of this, I am getting about 5-6 Mbps down and up on a gigabit connection. This is ridiculous. If I restart the Apple TV, it connects to the master and all is well for several hours until it reverts back to the AP upstairs. 

[hayward_kong]

Ryan,
   As for your issue, which Apple TV version do you have? for your AP downstairs you might consider turning off auto channel switching  and set it on a specific channel since that might be a reason why your Apple TV keeps dropping and reconnecting to the upstairs AP. Try that and let me know how that works.

[ryanhayes]

Thanks. I'll try that.