Ruckus inconsistent WIFI signal

[jeff_schultz]

ICX 7150-C12P  SN FEK3838ROVZ  

I lost power and after power was restored the WIFI signal comes and goes, mostly gone.....  When there is signal, it is strong.

I've tried rebooting multiple times without an improved consistency.  Based on some of the research in the knowledge base, I've include the version and flash output.

Thank you in advance for your help!

ICX7150-C12-Router>enable
No password has been assigned yet...
ICX7150-C12-Router#show TFTP session timed out
version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Sep 23 2019 at 00:00:25 labeled as SPR08090d
(32539748 bytes) from Secondary SPR08090d.bin (Non-UFI)
SW: Version 08.0.90dT213
Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compiled on Thu Jan 31 07:08:55 2019

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3838R0VZ
Software Package: ICX7150_BASE_L3_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 1 minute(s) 25 second(s)
The system started at 00:03:44 GMT+00 Sat Jan 01 2000

The system : started=cold start

======================================================================================
=============== WARNING: FI image is not booted from UFI!!! ===============
====== Please download UFI image and reboot the system for full functionality ======
======================================================================================
ICX7150-C12-Router#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 28660224, Version:08.0.90dT211 (SPS08090d.bin)
Compressed Sec Code size = 32539748, Version:08.0.90dT213 (SPR08090d.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compressed Sec Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Code Flash Free Space = 1260408832
ICX7150-C12-Router#TFTP session timed out

[Imran_ruckus]

Hi @jeff_schultz 

Thank you for the response and the information you shared.

Please try to fix the issue using Switch Web User Interface by following the below guide.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Title-Fixing-RUCKUS-ICX-7150...

Please let me know if it works and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[jeff_schultz]

Hi Imran,

Thank you for getting back to me. I've attached 4 screen shots of my environment.  I've changed the boot sequence from secondary to primary and back multiple times and the device boot does not change nor does the switch performance improve.

Following is a screen shot of my flash.

Following is the device.  QUESTION:  Shouldn't the "Running Image Version" change from SPR to SPS when I change the boot sequence??

Following is the current boot sequence.

According to this, the correct flash, SPS, should be used in the boot process.

Thank you in advance for your help!  🙂

[Imran_ruckus · Accepted solution]

Hi @jeff_schultz 

Greetings!!!
Thank you for the response and the information you shared.

Could you please perform the upgrade of the Switch once again?

Please refer to the below guide for the same.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

Please note, start from the below command and IGNORE bootrom and 8080f files and commands.

ICX7150-C12 Router#copy tftp flash 192.168.0.245 SPS0805gufi.bin primary

Apologies for the inconvenience.

Please let me know if you need any help during the process.

Thank you again. We appreciate your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[jeff_schultz]

Hi Imran,

Thanks so much for your help!  Everything seems to be back to working and expected.  

Hope you have a great weekend!

[Imran_ruckus]

Hi @jeff_schultz 

Greetings!!!

Thank you for the response and the update.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.