Ruckus AP and Ruckus Switch no light

[zebra1831]

Hello
Ruckus APs have no light.  The switch also have no light.
I followed instructions here - https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Lennar-home-slow-wifi/m-p/48... and couldn't find Ruckus in the IP scanner.

I also followed instructions here and I don't have any lights on my Ruckus switch.
https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/RUCKUS-R510-not-getting-pow...
 
Please help