Ruckus not turning on

[Corinanajera]

My power went out for a few hours and the ruckus has a couple lights on but on the access points there are no lights on and internet is not connecting. 

[Yarenis]

Hi @Corinanajera 

Based on your description, it seems that your Switch (ICX7150 Switch) is stuck in boot mode, to fix it you need to get console access and perform a software recovery to fix it, let me add the guide.

Note: Please read the guides carefully before start the troubleshooting.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Password Recovery on a Ruckus ICX(Tutorial video)

 https://www.youtube.com/watch?v=XJS28DWbHM4

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

[Corinanajera]

What if I dont Own a laptop? Or computer 

[Yarenis]

Hi @Corinanajera 

I have given you the troubleshooting steps to fix your issue, and Ruckus Support for Lennar Homes customers, is exclusively supporting via this community forum support model.

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired