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RUCKUS R510 not getting power

vimalasree16
New Contributor

I am not getting WIFI from my Ruckus R510 access points, i have troubleshooted with the truning off/on the power and cables and even removed from ceiling and tried with the all  options. Now i am experiencing that my access points are not powering up. What are my options. Please advise.

Thank you,

7 REPLIES 7

Vásquez_Fer
Moderator
Moderator

HI @vimalasree16 

Hope you are doing well! 

1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

 

Vsquez_Fer_0-1669119374004.jpeg

 

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

2-Make sure it is plugged into a well-known outlet/power source

Best Regards 

Fernando Vasquez 

Yes , the lights were powered up. after 3 to 5 minutes the accesspoints are turning red light and then green light for 20 sec and the completely powered off. No  wifi is coming in our house.

HI @vimalasree16 

2-Could you tell me which lights  are 'on' now  in the ICX 7150-C12P?  Below is the picture as reference.

Vsquez_Fer_0-1669129684964.png

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

2-Per description right now there are no lights on the access points 

Best Regards 

Fernando Vasquez 

IMG_0579.jpg

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