Ruckus 7150 C12P showing not alive after hard restting.

[Kamal1320]

Hello Moderators.

I have Ruckus 7150 C12P when I purchased the house and am 2nd owner of this house. As previous owner disconnected all cables and wires from the switch, I try to connect and found not working. Try to reset with Pin at front of the switch and power off and on, but cannot found working. Then I try to hard reset by downloading all steps mentioned in forum. Finally found ping says not alive.

I am submit  pics of the results and connections. Please guide me .

Thanks

[Kamal1320]

Yes It worked and reset the password.

So do I disconnect now and put it on the console and put all cables back or is there any command to exit.

[Imran_ruckus]

Hi @Kamal1320 

Thank you for your response and the update. I'm glad to hear that the process was successful.

At this stage, you can proceed by closing the sessions and disconnecting the Software Recovery cables from the devices. Afterward, reconnect the cables to any of the 12 ports on the switch, as they were initially configured. Please verify that everything is functioning properly.

Should you have any questions or encounter any issues, please don’t hesitate to reach out.

Thank you once again for your patience and cooperation.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Kamal1320]

hi Imran.

got the wires connected. I put the spectrum modem near switch and only confusion is to where to put the wifi cable on the switch to the wifi router.

[Imran_ruckus]

Hi @Kamal1320 

Thank you for the response and the update.

Please refer to the below RUCKUS Lennar Knowledge Base self-help article on how to connect the devices.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-C...

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Kamal1320 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community