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Ring and the Ethernet cables are not working.

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unalcemal
New Contributor II

‎01-06-2023 04:42 PM

I spoke with ring they said I need to contact the HOA. They think the cable is bad. 
also Wi-Fi is working but not the Ethernet cable. 

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unalcemal
New Contributor II
In response to Yarenis

‎01-10-2023 01:32 PM

It’s the tiny cable that runs around the house might be damaged all the internet cables are fine it’s the one that runs into thru the walls

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Vásquez_Fer
Moderator
Moderator
In response to unalcemal

‎01-10-2023 02:44 PM

Hi @unalcemal 

This is beyond our scope since,  we only provide the devices but we are not in charge of the installation or wiring , you can contact Lennar builder or some technician 'as the third party' to check the wiring correctly 

Best Regards 

Fernando Vasquez 

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