Ring and the Ethernet cables are not working.

[unalcemal]

I spoke with ring they said I need to contact the HOA. They think the cable is bad. 
also Wi-Fi is working but not the Ethernet cable. 

[Yarenis]

Hi @unalcemal 

We support Ruckus devices for Lennar home clients, so will be the R510 Access Points and the ICX7150 Switch, if the cable is damage to can test by changing the cable.

ICX7150 Switches

R510,R310 and R320 Access Points.

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

[unalcemal · Accepted solution]

It’s the tiny cable that runs around the house might be damaged all the internet cables are fine it’s the one that runs into thru the walls

[Vásquez_Fer]

Hi @unalcemal 

It's good to know we have some suspected culprits. Let us know anything else about it.

Best Regards 

Fernando Vasquez 

[unalcemal]

What should I do?