Reset house power, AP network is very slow or fails to load url requests despite speed testing well

[scoobyjroo]

Reset house power while troubleshooting an electrical issue, now Ruckus access point network is very slow or fails to load url requests despite speed testing well. Ruckus app won’t allow me to log in to manage the AP based network. 

[Jayavidhya]

Hi @scoobyjroo 

Sorry for the inconvenience.

Please follow the below link on how to fix the routing code issues using Web GUI or CLI.

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

 How to Fix Routing code issues on Lennar Home users via CLI

Guide#1 for CLI: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

Guide#2 for CLI: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[Jayavidhya]

Hi @scoobyjroo 

Sorry for the inconvenience.

Please follow the below link on how to fix the routing code issues using Web GUI or CLI.

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

 How to Fix Routing code issues on Lennar Home users via CLI

Guide#1 for CLI: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

Guide#2 for CLI: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-cod...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community
 

[scoobyjroo]

I've followed the guide fully, however on logging back in to the switch, the "Monitor>Device>Running Image Version" is still showing the "SPR" instead of "SPS". Is that an issue?

[scoobyjroo]

So the primary guide with picture of the GUI for switch says in bold text  "Select primary flash", but the picture itself shows that "Secondary flash" has been selected. Cross referencing the CLI guide, that guide states "secondary flash" is needed. Seems like a typo in the first guide where "primary" is noted in the bold text. I've attempted to flash twice the primary, which isn't working. I'll attempt the secondary flash next.

[scoobyjroo]

I'm still having issues, nothing seems to be working correctly.

I've followed the guide numerous times, except when i reboot and login the image shows SPR each time. No amount of reboot or boot sequence settings changes this.

I've attempted SSH and Telnet logins, but each of these fails due to different reasons. For ssh I get "Unable to negotiate with 192.168.1.** port 22: no matching key exchange method found. Their offer: diffie-hellman-group14-sha1,diffie-hellman-group1-sha1" I am using the same IP address I've used to login to the web portal.

For telnet I get: "connection refused" after the attempt.

I'm worried I need to update the firmware, I'm running SW: Version 08.0.90dT213, Compiled on Sep 23 2019 at 00:00:25 labeled as SPR08090d, and I know that 95 is the latest.