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Replaced Modem and APs stop working

Bruskins
New Contributor

Decided to swap out my Xfinity rental modem/router (TG02DCW4482CT), for a Motorola (MB8600-10), a modem-only, which is known to be compatible with Xfinity’s system.  Already present in the home are a Ruckus Router (ICX 7150-C12P), and two APs (R510 Series), which all work admirably.

Upon switching to the Motorola modem, hard lines coming from the 7150 continued working, while the APs failed to emit wifi.  Any thoughts?

5 REPLIES 5

Hi @Cicampbell76

If your internet, it's slow you need to follow up the guide named How to Fix Routing code issues, however if the Access Points are not even getting power, you need to follow up the guide named 
How to perform a Software recovery on an ICX7150 switch, let me added both.

How to Fix Routing code issues on Lennar Home users via Web GUI.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issu...

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

 

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired